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Administrative Assistant
- Calendar management, scheduling appointments, and meeting coordination
- Document preparation, filing, and organization
- Email management and correspondence handling
Executive Assistant
Data Entry
- Supporting high-level executives with administrative tasks
- Conducting research and preparing reports
- Assisting with project management and organization
- Efficient and accurate data input across various platforms
- Management and maintenance of databases
- Extensive spreadsheet creation and management (Excel, Google Sheets)
Customer Support
- Responsive handling of customer inquiries through phone, email, and live chat
- Product support and issue resolution
- Ensuring customer satisfaction and retention
Digital Marketing
- Development and management of social media strategies
- Content creation for blogs, articles, and email campaigns
- Search Engine Optimization (SEO) and performance tracking
Web Development
- Designing and developing user-friendly websites
- Creating responsive and intuitive interfaces
- Ensuring website performance, security, and maintenance
Home Health Intake
- Assisting with patient intake processes and documentation
- Organizing patient information and coordinating care
- Supporting communication between healthcare providers and families
Hospice Intake
- Streamlining the intake process for hospice services
- Maintaining patient confidentiality and compliance
- Ensuring clear communication with patients and caregivers
- Sending Orders to Physicians’ Office via Email or Fax.
- Follow-up Orders that have not been signed by the Primary Physician
Order Management
Medical Billing
- Preparation and submission of medical claims to insurance
- Follow-up on unpaid claims and billing inquiries
- Adherence to healthcare regulations and compliance standards
Medical QAs
- Conducting quality assurance reviews for medical documentation - Analyzing performance metrics and compliance
- Offering constructive feedback and improvement strat
Patient Care Coordinator
-Communicating with patients about their status and condition through emails and phone conversations
-Managing patient accounts with contact information, insurance and financial information in a confidential manner
-Scheduling patient visits and answer questions, including billing and preparation
Prior Authorization Specialist
-Reviewing and Processing Authorization Requests
-Communicating with Providers and Patients
-Understanding Insurance Policies
-Monitoring and Following Up on Authorizations
- Denial Management
